Cleanliness and professional customer service. Also the security.
Angel
2024년 11월
Kudos to the Front Office Manager, Mr. Andrew Mroweic-Barnhart who greeted me opon my arrival and others were exceptionally courteous! Thank you all! 😍😍 The spacious, room has a beautiful street view, clean and crisp linens, smart room technology, functionally-situated lighting, a comfy bed and furniture. appliances, utensils, etc. The 20th Floor has a fantastic view of the architecture surrounding the hotel location. Spas, food, luxury and other shopping, and the chicago River are conveniently located close to the hotel. I slept very well like I do at home! All the I never had breakfast, so I cannot comment on that. I rate this hotel ambiance at 10 stars, even though it was a one-night stay. I will return.
Debonne
2024년 12월
Great staff and location perfect, very clean and modern- excellent breakfast and overall good value hotel right at the center of all the action
Darren
2024년 12월
Spacious rooms and very kind staff. Great location. Very comfortable beds. Spacious bathroom. Good restaurants in the area.
Christoph
2024년 6월
Staff were friendly. Felt secure, had to use a key card to get to floors with rooms. Room and bathroom were very clean. Like that there were buttons by the bed to control the curtains and lights. The doorman was wonderful and brought all our bags down and loaded them into the car. Nice bar at night.
Susan
2024년 12월
The location of this property was perfect for our stay. All staff was nice and friendly. The rooms were spacious and amazing. Breakfast options were good and plenty of options to choose from. Bar and restaurant staff were friendly shout out to Lauro and the restaurant manager for taking care of us!
Djalysia
2024년 9월
Location was great. Breakfast buffet had lots of food choices and it varied each day.
Karen
2024년 7월
The room was amazing! Super spacious.
Lobato
2024년 11월
Rooms were great. Loved the valet parking! Enjoyed having breakfast included.
Susan
2024년 12월
Great location, good value for money
Varsha
2024년 9월